Privacy Policy

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This Transtravel Safaris Privacy Policy is to help you understand what information Transtravel Safaris collects, how Transtravel Safaris uses it, how it may be shared, and what choices you have. This privacy policy governs the services we offer through our websites, other applications (collectively the “Transtravel Safaris”). When you use the Transtravel Safaris, you consent to our collection, use and disclosure of information about you as described in this privacy policy. Additionally, our Terms of Use are incorporated by reference into this privacy policy, including applicable terms governing limitations on liability and the resolution of disputes. The terms “we,” or “our,” refer to Transtravel Safaris Limited company, which the office is in Nairobi, Kenya.

We collect information (i) from you directly; (ii) from third parties, and (iii) automatically when you use our Transtravel Safaris site. In general, we collect information as follows:
• Public Content: We collect and store the information that you post to the Transtravel Safaris site, including booking and comments.
• Communications. When you communicate with us (via email, phone, through the Transtravel Safaris site or otherwise), we may maintain a record of your communication. The Transtravel Safaris may also enable you to connect, at your initiation, with third-party providers of products and services who you wish to contact outside of the Transtravel Safaris site; any such information you submit or send to third parties in this manner, including your personal email address, is not subject to this Privacy Policy.
• Site Activity and Automatically Collected Information. We collect and may store information about your use of the Transtravel Safaris site, such as your search activity, the pages you view, and the date and time of your visit. We also collect and may store information that your computer or mobile device provides to us in connection with your use of the Transtravel Safaris site, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.

We may use the information we collect for purposes such as to: provide the Transtravel Safaris site’s functionality; improve the Transtravel Safaris site’s quality; personalize your experience; tailor the content and information that we may send or display to you; offer location customization, personalized help and suggestions; track usage of the Transtravel Safaris; facilitate the fulfillment of your bookings placed through the Transtravel Safaris site; provide feedback to businesses and professionals whose products or services are listed on the Transtravel Safaris site; process, store, and deliver your communications; provide customer service; improve our services; conduct quality control and spam and fraud prevention activities; display relevant advertising (on our Transtravel Safaris site and third party sites); evaluate the success of our advertising; provide customer support; communicate with you about your use of the Transtravel Safaris site and any bookings; respond to your inquiries and requests; send you marketing communications and otherwise message you (in ways described by this privacy policy); back up our systems and allow for disaster recovery; enhance the security of the Transtravel Safaris site; use as otherwise requested or consented to by you; and to comply with legal obligations. In addition, we use the information we collect to better understand how users access and use our Transtravel Safaris site and services, both on an aggregated and individualized basis, in order to improve our Transtravel Safaris site and services, respond to user desires and preferences, develop additional products and services, and for other research and analytical purposes. From time to time, we may also offer promotions, and will use the information we collect to administer such contests, promotions and surveys, to analyze the results for research purposes, and to comply with legal requirements related to such promotions.

We do not rent or sell your personal contact information (such as your email address) to third-parties to use for their own marketing purposes. We may share some information about you with third parties in connection with your use of the Transtravel Safaris site. Our information sharing with third-parties generally fall into these categories and purposes:
• Agents, Contractors, and Service Providers: We may share your information with our agents, e-commerce partners, and contractors or other service providers as needed to carry out the performance and functionality of the Transtravel Safaris site, fulfill your requests or provide customer support.
• Analytics and Usage: We may share user information in de-identified or aggregate form, with third parties, such as advertisers, professionals, and other businesses. For example, we may disclose to a business the number of users that have viewed their product.
• Third Party Ad Networks: We use third-party advertising companies to serve advertisements on third party sites, and may work with them to serve ads on our Transtravel Safaris site, as well as to assist us in evaluating the effectiveness of our advertising, in accordance with applicable law. These companies use cookies, web beacons, and other tracking technologies to collect information (not including your name, address, email address or telephone number) about your visits to this Transtravel Safaris site and other sites in order to provide targeted advertisements to you. Please see the Third Party Advertising section below for more information.
• Affiliated Entities We may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this privacy policy.
• Business Transfers: If we are acquired by or merged with another entity, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected about you to the other company. We may also disclose certain personal information to a company as part of the planning or review for a potential merger, acquisition or transfer of assets.
• Investigations: We may investigate and disclose information from or about you, as permitted by applicable law, if we believe that such investigation or disclosure is (a) necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Transtravel Safaris site; or (c) helpful to protect our rights, reputation, property, or that of our users, subsidiaries, or the public.

When you submit information though the Transtravel Safaris by joining our mailing list or booking, as part of the service you will receive the Transtravel Safaris newsletter about the offerings and features on the Transtravel Safaris site. As permitted by law, you are also opting to receive other emails from us that may be of interest to you from the Transtravel Safaris community. We may also ask you to consent to receive text message communications from us. You can manage your email and notice preferences in account settings, you may opt out entirely of receiving any text messages – promotional, transactional or otherwise – from us.

We, and third parties we interact with, including our third party service providers, use cookies in connection with your use of the Transtravel Safaris site and third party websites (Cookies are small data files that may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our Transtravel Safaris site). We may use Cookies to collect or transmit information about you and your use of the Transtravel Safaris site or third-party sites, such as: your browser type, search preferences, data relating to advertisements that have been displayed to you or that you have clicked on, your interests on our Transtravel Safaris site and other sites, and the date and time of your use. When we use Cookies, we do so in order to further Transtravel Safaris site features and processes, store your preferences, facilitate relevant advertising, and help us learn more about how users engage with the Transtravel Safaris site, and understand your activities after you leave our Transtravel Safaris site. Our Cookies may be persistent or stored only during an individual session.
You may opt-out of tracking by third parties for certain advertising purposes (as discussed) which can help you control targeted advertising by third-parties that track your activities across sites. It may be possible to disable certain Cookies through your device or browser settings. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings. However, doing so may affect your ability to use the Transtravel Safaris site. If you are not comfortable with the above uses of Cookies, please do not use this Transtravel Safaris site.
Do-Not-Track Signals. Please note we do not change system behavior within the Transtravel Safaris site in response to browser requests not to be tracked. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies or opting out of ad networks).
Third-Party Analytics. We also use automated devices and applications, such as Google Analytics, to evaluate usage of our Transtravel Safaris sites and the services we provide; you can opt out of Google Analytics and review its privacy policy here. We use these tools to gather non-personal information about users to help us improve our services, performance and user experiences. These analytics providers may use Cookies to perform their services, and may combine the information that they collect about you on our Transtravel Safaris site with other information that they have collected. This policy does not cover such third parties’ use of the data.

As noted, we work with third parties such as network advertisers to serve advertisements on third-party websites or other media, and to evaluate the success of our advertising campaigns, including Google, and others (Google offer additional ways to opt out of certain advertising activities, and maintain their own privacy policies that address their interest-based advertising services). We also may work with third parties to display ads on our Transtravel Safaris site.
Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. This enables us and these third parties to target advertisements to you for products and services in which you might be interested, based upon your activities on our Transtravel Safaris site and other websites. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information about members, or allow them to collect certain information through our Transtravel Safaris site (e.g., IP address and demographic information), but we do not disclose your name, contact information or other personally identifiable information.

Our Transtravel Safaris site may include social media features and widgets, such as the Facebook Like button and the “Share this” button, as well as other interactive mini-programs that run both on our Transtravel Safaris site and Services and on third-party websites, and enable certain features to work (e.g., blogs and comments). These features may collect your IP address, which page you are visiting, and may set a cookie to enable the feature to function properly and for other purposes. When these features are displayed on our Transtravel Safaris site they are hosted by third parties, and are subject to their own privacy policies, not this one. Your interactions with these features are governed by the privacy policy of the company providing them.

The Transtravel Safaris site is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us at, and we will take steps to remove such information.

We have implemented security safeguards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure – so we cannot guarantee its absolute security. You should take certain steps to protect your personal information as well.

Your personal information will be transferred to and processed in the Kenya (or any other country where we and our affiliates operate) and processed there. Data protection laws differ among jurisdictions; and the Kenya and these other jurisdictions may not provide the same level of protection for personal information as your jurisdiction of residence. You understand that your information may be stored in or accessed from the Kenya and these other jurisdictions. You understand that, law enforcement agencies in the Kenya and these other jurisdictions may access and use your information for the purposes of investigation and law enforcement. By using our Transtravel Safaris site, you consent to the transfer and use of your information to the Kenya and other jurisdictions, as set forth in this paragraph.

Our Transtravel Safaris site contains links to other sites that are not controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and read the privacy policies of each and every site you visit. This privacy policy applies only to information collected by our Transtravel Safaris site.

We may revise this privacy policy from time to time. The most current version of the privacy policy will govern our use of information about you and will be located here: If we make material changes to this privacy policy, we may notify you by email or by posting a notice on the Transtravel Safaris site. By continuing to access or use the Transtravel Safaris site after those changes become effective, you agree to be bound by the revised privacy policy.

If you have questions or comments about Transtravel Safaris privacy policy, please feel free to contact us at